Departmental Applications:
Counseling - Titanium
Health Services - PointNClick
Library - Voyager, Ares, Illiad, Relais, Aeon, OCLC, Oracle, Content DM, Snagit
MUPD - MetroAlert
Housing - CSGold
Scheduling - Astra
Mac Desktops
Operating System:
Mac OS 10.6.8
MAC OS - disclaimer about current OS, need authorization to update OS, SLA timeframe for rebuilding if you update and something breaks?
Mac Software:
Adobe Creative Cloud Suite
Microsoft Office 2011
Classrooms, Computer Carts, iPads
Software Support Limitations
- The Help Desk cannot provide software support under the following conditions:
- The software is no longer supported by the manufacturer.
- The software is not properly licensed.
- The software is being installed or needs to run on obsolete equipment, equipment that does not meet the vendor's minimum requirements or with out-dated operating systems.
